This topic contains 9 replies, has 8 voices, and was last updated by stevnkrn 2 months, 2 weeks ago.
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15/10/2014 at 10:16 am #7937

AnonymousWell, that’s a shame. Just when I thought I was making progress.
Switched to ABS last night, and had a print fail in mid print. Lights flash once. Head just stopped dead in its tracks on the bed. Printer only responds to clicking home button in AM. Thought must have somehow jiggled the power cable or something.
But it started happening every other print this morning. Until it just stopped working at all. Heats up the nozzles, moves the head. Then a light flash. Nozzles start to cool down.
So doesn’t look good for any more experiments for a while.
Happy printing to all those that have working printers!
15/10/2014 at 10:59 am #7938Im trying to return my printer. I hope i get my money back.
Sorry for my poor English15/10/2014 at 2:11 pm #7941your lucky have had mine two weeks and still havent printed a thing
15/10/2014 at 4:20 pm #7946Have mine since three weeks and haven’t printed a thing. I had strong believe in CEL’s promises and told everyone who didn’t want to hear it how great the printer would be, but now (after I received a printer with clogged, unpurgeable nozzle, an extruder which died within the first hour of use, a constantly popping off bowden tube, and all the reports I’m reading here) I’m seriously asking myself if this baby is ready for primetime. I wonder how much longer it’ll take for the Robox to become a grown up, robust, delivering work horse. Hopefully soon. My patience is coming to an end.
15/10/2014 at 5:42 pm #7947Dr.Woo
Aren’t we all in the same position ?
Some make print, even good ones, sometimes. But not that many.Now step back and take a look at this project and this situation.
You want a robox in perfect working order, all of us kickstarters want this, you’re not alone, you’re one of many.
CEL wants all of us to have a robox in perfect working order, a lot more then we do.
Think of what you have to loose, compare that with what CEL has to loose.I’m in the software business (well, right now it’s more like a wish to be in it),
and writing, debugging and tuning software is a time consuming process.
Best way to do it is being calm, get the head clear and work the problem, one step at a time,
as many steps as it takes, and the count is done when the project is finished.
And then there’s the hardware design, which I have no education and only a common understanding of it,
but since the print head is a very complicated piece of equipment where some tiny parts have to work just right,
every time, well, it won’t be a walk in the park to get that one just right.And then there’s the “little” problem of letting these two things, software and hardware,
work together, while both of them are not in their end stadium of development (it looks like that from my perspective, which isn’t a front row seat)So what I do, and what I would suggest to you and all of us:
do what you seem to do not so well: be patient.They will do the best they can, and that will go much better if we give them all the support and encouragement we can
(and a bit less noise).
Like most of us, I won’t settle for a robox that comes rather close to what’s advertised.
And I hope most of us will give it a lot of time, if for example by 6 months some structural improvement is made
and we all can see “light at the end of the tunnel”, that would make me a content backer.(just a thought: maybe I should go in politics and make speeches :))
(or maybe not)java (EE), JavaFX, HTML, GIS) programmer, database wizard, framework inventor, looking for a job ! http://roboxing.com/wizards15/10/2014 at 6:22 pm #7948@ Pelgrim well said.
This is a very new and complicated product and for a small team they have done an amazing job so far and if you can’t see the potential of the robox then that is a shame, but it will be a case of needing to be patient i’m afraid while bugs are ironed out as is teh case on any new product, but especially one so complicated where they are still trying to figure out where things are going wrong especially when having to deal with hardware and software and integrating other software such as slicer which seems to be a major challenge..
But having seen the amazing leaps with virtually every release of automaker i certainly have great confidence in them and the hardware is excellent (frustrtaing at times for sure - can’t wait to get my head back as currently with CEL ). I have been very lucky compared to some users as have been able to print a lot of things since getting my beta box, there have been some frustrations thats for sure but the quality has got so much better while it has also been a learning experience for me, certainly about what can be printed and also designing things so they can be printed with this type of printer but it has been an amazing tool as well for prototyping parts that i design on a daiily basis as well as printing the more novelty items. there is a long way to go but they have also come a long way in a short time.
to give up so early would be a real shame in my eyesespecially when it has so much potential. yes its supposed to be able to be used straight out of teh box and It certainly sounds like that has been the case (there are a lot more roboxes out there than users on this site as far as I know) but there will also be issues along the way on such a new product..
i for one love mine and gutted its not humming away next to me right now but getting some great support and know it will be working again soon..
15/10/2014 at 6:25 pm #7949I had so great expectations, but now I’m very disappointed. If the Cel will not offer some improvements, robox will not survive.
15/10/2014 at 11:55 pm #7961Yes, it is a very complex product and I have zero doubt that the folks at CEL have worked their butts off and still are. The problem is once again communication. Let’s face the truth: what has been shipped to Beta backers was Alpha, and what’s shipping now is Beta. Or in version numbers: the hardware is version 0.9 and so is the software. I’m curious to see to which degree CEL will swap hardware parts for free as they are getting improved/fixed.
On being patient: I have been patient for nearly 10 months, I did not complain when deadlines weren’t met, instead I defended CEL, waved the flag and promoted the product. But now with the printer in my hands since 3 weeks without being able to make a single print, I’m getting impatient. I wonder how often the nozzle will clog (and the head in the end needs to be returned and fixed again), or what will break next, once I am able to print.
As I’ve said: this baby isn’t ready for primetime IMO. It would have been wiser to further delay the release, set up 50 mass-produced printers in their lab, print as crazy and make sure things really work as advertised on a large scale and the printer really lives up to the promises which have been made, instead of making us all inadvertently participants of a giant beta test.
@biscuitlad: IMO the cable plugs used to connect the motors etc. to the main board are way too flimsy, especially when you keep in mind that many of those cables are constantly being moved, e.g. by the Z axis gantry moving by. The glue which has been applied in the factory won’t help for too long. My extruder died because one of the 4 leads popped out of the connector housing and the controller board on the extruder couldn’t take it.
P.S.: That tiny plastic handle bar on the PEI bed lock constantly falls off when operated. Some glue would help.
16/10/2014 at 6:47 am #7963I don’t disagree with you about the state of things.
But things can’t be undone, they are there to learn from.
We can all make the best of it, complaining won’t help.java (EE), JavaFX, HTML, GIS) programmer, database wizard, framework inventor, looking for a job ! http://roboxing.com/wizards17/10/2014 at 1:56 pm #8062It is one thing that the Robox appears to be fragile, and quite another how CEL chooses to deal with it. I too want to believe fixes are on the way, but my patience is wearing thin. My Robox has been down for over three weeks. After the better of a week playing of E-mail tag, they finally issued a support ticket and asked me to send back the head, which they have now had for a week. Keep in mind I live in the US and shipping even something as small and light as the head was a relatively expensive thing to do. Supposedly it was repaired a couple days ago, but as far as I know it has yet to be shipped back. Why, I can’t say. My Robox has now officially been out of commission longer than I’ve owned it. If CEL expects us to live through some growing pains, the least they could do is make the repair/part replacement process less painful. No one is learning anything from my machine. As each day passes I wonder if investing in the Robox was a wise choice.
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