Topic: Three Roots

RoboxDual Forums Technical Support Three Roots

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  • #46298

    Adrian Harris @saracen
    I have both RoboxDual and other Robox versions
    Berkshire

    I’m having problems with intermittent connectivity with the Root device controlling my four Roboxes - screen flashes up with No Robox Detected, then reconnects with each of the four machines.

    Looking at the Root screen on Automaker, it appears I have three Roots detected, all with the same IP address.

    The screenshot below shows the three instances, and apparently I’m not connected to any of them, yet AutoMaker is showing the four attached Roboxes, which it can only see via connection to the Root.

    There is only one Root on the network, and it’s on the same VLAN as the PC running AutoMaker, albeit on a different switch.

    Adrian.

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    #46404
    Profile photo of Pete
    Pete @pete
    I have both RoboxDual and other Robox versions
    CEL HQ Bristol UK

    We are working on connection reliability now. Tricky as the fault is hard to replicate reliably.


    For official support please visit www.cel-robox.com/support/ and create a ticket

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